Frequently Asked Questions
What payment methods do you accept?
We have a wide variety of payment methods to ensure a smooth and easy shopping experience for everybody.
We accept payments through:
How quickly do you ship out the items?
Once your payment has cleared, our automated shipping process will ship your item within 24 business hours.
Do you have any stores so we can pick up the item?
We offer limited pick ups at our Sydney warehouse. Please give us a call at 1800436872 to schedule a date.
Do you ship internationally?
As of the moment, we only ship within Australia but please keep checking back as we may open up to shipping internationally in the future.
What is your delivery timeframe?
On average, our deliveries occur within 3 business days. Please allow approximately up to 12 business days for your product to arrive.
Do you ship to PO Box or Parcel Locket addresses?
Due to the size of our items, we do not deliver to PO Box or Parcel Locket addresses.
Can I use 2 different discount codes at the same time?
Customers can only use one promo code per transaction.